Frequently Asked Questions
Common questions about our wholesale products and services.
Wholesale Program
How do I become a wholesale customer?
To join our wholesale program, you simply need to create an account and include business verification, tax documentation (W9), and any licenses that you want to utilize for tax purposes and state regulatory support. Once we approve and verify your account, you'll have access to wholesale pricing, ordering, and the entire Future Compounds ERP portal.
Product Quality & Testing
What purity levels do your isolates achieve?
Our isolates consistently achieve 99%+ purity or the highest possible purity for that specific ingredient. Each batch comes with a Certificate of Analysis (COA) from third-party labs showing exact potency, purity, and safety testing results.
Shipping & Delivery
Do you ship internationally?
Yes, we are the number one supplier of our Japan Spec CBN Isolate to Japan and other countries. For international inquiries, please contact our sales team to discuss specific requirements, regulations, and shipping.
How do I track my order?
Once your order ships, you'll receive tracking information via email. You can also log into your account dashboard to view order status and tracking details in real-time. Our Future Compounds ERP Portal allows you to personally monitor the entire process, from order to delivery, and even all past orders/docs through your portal login. No more waiting for emails or text messages.
Payment & Pricing
What are your payment terms?
Payment terms vary based on customer relationship and credit approval. Most customers and all new customers are a payment upon delivery, while established customers may qualify for net payment terms. Terms are at the discretion of our Future Compounds team based on Client Relationship, Maturity of Account, industry background, and quantity of the order.
Support & Contact
How can I get technical support for your products?
Our technical team is available to help with product specifications, applications, and integration questions. You can reach support through your dedicated sales representative or our main contact channels. Call (702) 744-3023 or email at Team@FutureCompounds.com